100% acrylic knit hats
Majority of our shipments to the U.S. continent are made through U.S. Postal Services First Class Mail, which includes tracking and delivery confirmation.
International Shipping (First Class Mail)
All non-U.S. orders are shipped through USPS (U.S. Postal Services) which does not provide tracking nor insurance on items once they have left the U.S. borders.
Customers will accept all responsibility, cost, and risk for any lost items.
We are not liable for any packages that may get lost in the shipping process.
International orders may also incur Government Custom Agency Fees. We do not cover or reimburse any fees that customers will have to pay to their Government Custom Agencies to retrieve their packages.
NO refunds or exchanges on sales items and/or orders bought with promo codes or promotional offers.
Returns and exchanges on all full price merchandise are accepted within 14 days of the date of order for items. Items must be in 100% new condition (not washed, worn or altered).
The cost of shipping will not be refunded on returns.
Please send all exchanges to:
On The Rock Movement
163-06 Sayres Avenue
Jamaica, NY, 11433